Thank you for choosing Wefair limited for your furniture needs. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders placed with our Company & Website. By placing an order with us, you agree to adhere to the policies stated below.

1. Order Processing

We aim to process and ship your orders as efficiently as possible. Orders are typically processed within 7 business days from the date of purchase. Please note that orders placed on weekends or holidays may experience processing delays.

2. Shipping Methods

We offer various shipping methods to ensure your products reach you in the most convenient and timely manner possible. The shipping methods, estimated delivery times, and associated costs will be sent to the provided email address after the order is placed.

3. Shipping Locations

We currently offer shipping to the following locations in England: London, Birmingham, Coventry and Leicester. If you are located outside these areas, please contact our customer service for more information on shipping options.

4. Shipping Charges

Shipping charges are calculated based on factors such as the destination, order weight, and shipping method chosen. The applicable shipping charges will be displayed during the checkout process before you complete your order.

5. Tracking Information

Once your order has been processed and shipped, we will be in touch with you to confirm date and delivery times.

6. Delivery Timeframes

Delivery times vary based on your chosen shipping method and your location. Estimated delivery times are provided after the checkout process, and these estimates are not guaranteed. Delays may occur due to unforeseen circumstances, such as weather, customs clearance, or carrier issues.

7. Delivery Acceptance

Upon delivery, it is important to carefully inspect your furniture for any visible damage or defects. If you notice any issues, please report them to the delivery personnel and contact our customer service within 24 hours with video or photographic proof of the damage.

8. Receiving Large Items

For larger furniture items, such as sofas or dining sets, you may need to make arrangements for proper access and assistance with the delivery. It is your responsibility to ensure that the delivery location is accessible and suitable for the size of the furniture. Wefair Limited is not responsible for any damage that occurs due to an inaccessible location.

9. Undeliverable or Returned Shipments

If a shipment is returned to us due to incorrect address information, failed delivery attempts, or other reasons beyond our control, we will contact you to arrange for reshipment. Additional shipping charges may apply.

10. Contact Us

If you have any questions or concerns about our Shipping Policy or the status of your order, please contact our customer service at info@wefair.co.uk

By engaging in business with Wefair Limited, you agree to the terms and conditions outlined in this Shipping Policy. If you do not agree with these terms, please contact us directly.

Wefair Limited, Unit 1 & 2, Bigods Farm, Great Dunmow,
Aythorpe Roding, CM6 1PD, England